Annoying Customer

I’m an associate at Chase, and customer that question why their is extra verification just piss me off. So you’re mad that the system requires extra authentication, cool. How would you feel is someone came in with your debit card and knows your pin and withdrawals money from your account without your knowledge. You’d be pretty infuriated huh. That’s why fail-safes like this exist. A customer shouldn’t be giving me attitude cus I’m helping them protect their money. Also, why don’t you have your phone on you in general. Do you just leave it in your car on a normal basis? So next time the teller asks you for extra authentication just be happy they are doing their part to keep your money safe, and don’t get mad at them for doing their job. Their is lo way to by pass the extra authentication so stop being mad and be grateful they are doing their part to protect you the customer.