r/techsupport•
Jmanmanman

M2 drive issue or RAM issue?

Open | Hardware

Do I have a m2 drive issue or a ram issue?

I have a PNY CS3140 2TB (PNY XLR8 CS3140 2TB M.2) m2 drive and under CrystalDiskInfo 9.6.3, it shows "Caution 0 %". Everything else shows that it's good (blue) except "Percentage Used." I have the 2TB drive partitioned into two drives; One for my C:\ and the other for software applications like adobe after effects and rendered videos.

Screenshot below of Crystal Disk Info:

Screenshot of Crystal Disk Info

Computer Specs:

Asus ROG CROSSHAIR VIII DARK HERO Motherboard

5950X (Just replaced the CPU from a 5900X and stopped the low power black screen but now my computer shuts down instead)

Nvidia EVGA 3800ti

2x16GB ddr4 G.Skill f4-2600C14D-32GTZN (yes the CAS timing is 14)

I've been having an issue where my computer will just black screen and go into a low power mode. After searching the internet, I found that the Ryzen series CPU I have can go bad on these CPU's and will need a replacement after a certain amount of time. Although, I replaced the 5900x CPU and didn't have any issues for a few days until the computer started to shut down completely. It's starting to become frequent and the computer will shut off as if I turned off the power and unlike before where it'd go into a black screen with low power with my 5900x, it turns off completely with my new 5950X CPU.

I ran Crystal Disk Info to check my m2 drive and it shows Caution 0% for health. I may have exceeded the TBW as I render a lot of 4k videos. Although Crystal Disk Info says that Drives can continue working past 100% TBW, but reliability is no longer guaranteed.

When I had my 5900X, I tried turning DOCP to Auto so my RAM was at 2133mhz and I experienced some black screen/low powered issues. This is when I decided to swap the CPU. I swapped the CPU and didn't receive issues. I turned DOCP to auto/on to have 3600mhz ram and it worked fine until a few days have passed with the new 5950x CPU. I then started to receive the complete power shut offs. I switched DOCP back to off showing my ram at 2133mhz and I haven't experienced any issues yet.

Questions:

Is my m2 drive causing my computer to black screen?
Is there a way to update firmware for my PNY m2 drive?
Is my computer not liking my ram even though Asus ROG and G.Skill says it's fine/compatible? I heard low timing CAS can causing instability issues. If this is the issue, what ram should I get?

Posted Mar 12, 2025, 8:02 PM UTC

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