r/Govee•
theGOTCH

Need some help diagnosing a problem

General Question

Had a severe thunderstorm this morning and after one particularly loud strike one of the baby monitors in our twin boys' room went out for a few minutes and came back slowly. Fast forward to tonight and I noticed the exterior pro lights never turned on. I go into the Govee app and notice that I'm unable to connect to them and it's telling me to check my connection. I've done the typical reset the modem/wifi router and checked the connection outside and everything seems fine. What happened? These lights were purchased during Black Friday 2024 so they are very new. Is this a "contact Govee" situation to get something replaced? If so, what am I needing replaced?

Posted Mar 16, 2025, 1:04 AM UTC

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