First time in an accident, confused and stressed – Right2Drive says it’s free hire, should I be worried?

Hi everyone, I was recently involved in a rear-end accident on the highway in Brisbane. The other driver was 100% at fault — they rear-ended me and have admitted liability. My car was towed after the crash.

I don’t have my own insurance (not even third-party), so I wasn’t sure what to do next. A day later, I was contacted by a company called Right2Drive, saying they can provide me with a hire car and the cost will be covered by the at-fault party’s insurance.

I’ve read mixed things online about Right2Drive — some say it’s legit and helpful, others warn about hidden risks or potential legal complications if the at-fault insurer refuses to pay.

Since I’m not insured myself, I’m really cautious about signing anything that might come back to me later.

My questions are: 1. Has anyone in a similar situation used Right2Drive and had a good (or bad) experience? 2. Will I be liable if the at-fault insurer refuses to cover the rental? 3. Should I insist on confirming with the at-fault party’s insurer before accepting the hire car?

Any advice would be greatly appreciated. This is my first accident in Australia and I’m honestly a bit lost.

Thanks in advance!