Medical Exam

Can someone explain to me why the medical exams are proving so difficult to schedule? I submitted my availability on 3/24/25 and have heard nothing. Every date I provided has already passed, and I can't get a hold of anyone at Acuity to reschedule. No phonecall or email. My inquiries via the vendor portal and CBP Applicant Portal have gone unanswered.

On a positive note, I did have my structured interview today, and I think that went well.