VES - Veteran evaluation services

So had a C&P Exam 4-3-25 Dr Assured me that the VA would have her evaluation the same day. Today I called the VA to get a update on my claim. They have yet to recieve the Doctors evaluation. I called VES and they stated they were still processing it. Long story short apparently the doc sends it back to VES which in turn does some kind of review before sending it on to the VA. Talk about a broken system. My Question is Why? There are enough delays as it is. Im sure the Doctor thought she was returnig it to the VA which indeed wass VES And they are holding it up. Again WHY do they have to evaluate the doctors report prior to sending it on to the VA. Total BS. IMO