r/Intune•
enahs24

No Shortcuts in KioskUser0 Profile in Multi-App Kiosk Mode

Device Configuration

Hi all - I've been working on this for hours and I can't figure this out. I have a Windows 11 Pro PC in Kiosk mode via Intune and it creates the KioskUser0 user and the profile but nothing I've done is putting shortcuts on the desktop nor start menu. These are apps that are setup in the Intune policy. These are apps such as Word and Excel. Hell, I even removed this PC from Intune, renamed it, created a new Kiosk policy and only added "notepad" to further simplify. I have it set to "Auto Logon". Then enrolled it back into Intune.

I've tried everything including adding shortcuts to the "Default User" and "Public" desktop folders, made sure the KioskUser0 account has permissions to those folders...etc. I've even gone directly into the C:\users\KioskUser0\Desktop folder and added shortcuts there...they are in explorer but then when I log back in as that user...nothing.

The policy is applying successfully, just nothing in the start menu nor desktop. Any help would be greatly appreciated!

I tried to attach screenshot of the configuration, but it states that "Images are not allowed". Settings are as follows:

Kiosk mode = Muti App kiosk

Target Win S = no

User logon type = Auto Logon

Browsers and app = Just notepad using AUMID and it had green checkmarks stating my data was correct. I received that via the Get-StartApps powershell command

User alternate start layout = no

Windows taskbar = show

Allow access to download folder = yes

Maintenance = not configured

Posted Apr 8, 2025, 9:11 PM UTC

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