Arctic 7P destiny edition

Friends often complain I'm quiet when speaking normally into the mic piece. I have it fully extended, curved as close as I can to my mouth, basically hugging my cheek to make it as close as I can. Other times I'll have it out straight and bent towards my mouth like you would normally, whatever position I have it in, it's quiet for them.

I'm the steel series app, I have it turned up all the way. In discord, I have my input volume turned up all the way. How do I fix this? I'm tired of people complaining I'm quiet.