Haven't really fired up the old Reddit account in a while but I'm a little desperate.

**About a month ago**, I reached affiliate status on Twitch and began filling out the **Affiliate onboarding process**. I submitted my tax information and was told it could take up to **3 business days**. So I waited...and waited...and waited and hadn't gotten a response. I double checked and saw that the information could in rare cases take up to **2-3 weeks**. Annoying but I still decided to wait the full 3 weeks to see if anything would change.

Finally, I contacted Twitch support to see if I could **resubmit the tax information** since I believed I may have perhaps filed them wrong. Twitch's bot response informed me to just simply **restart the onboarding process,** which I did. However, upon doing so, the Tax Interview Program wouldn't allow me to re-file them stating "*Your information has been received and is awaiting validation. There is nothing else you need to do.*" Yet my progress bar on the top right of the program read 0% completed.

I contacted Twitch several times about this glitch but only received the same 2 to 3 bot responses to my problem despite me asking for a human support member several times. I have emailed Twitch a total of about almost **10 times** and have not received a resolution to this problem.

I won't lie, I am quite frustrated and just would like **human assistance** on this matter so I can actually begin doing more with my account.

**So I guess my question is**: has anyone experienced this issue before and knows of a way to fix it? Or at the very least can help me get in contact with a human at Twitch?

My Twitch Tax Interview is bugged and Twitch is NOT assisting me!