Caller threatened to kill themselves because I wasn't able to add her to the title of a vehicle. Cannot stand my job anymore.

Bitch called to be adeed to the title of a vehicle because the holder of the loan passed away. I told her because she's not on the loan even if she is the person handling affairs the only ways she can be on the title is with refinancing or paying off the loan and then she proceeded to shout, curse at me and then the fucking bitch proceeded to threaten to kill herself because she insisted on having the vehicle on her name.

I cried and yelled after this call. I can't stand the bitches that call this miserable company anymore. They are the lowest of the low. And I think I wasted money in a Political Science degree just to get yelled at by customers. I cannot handle this anymore. What can I do?