I felt some of these posts I was so wrong

I’ve seen some posts floating around Reddit, where they complain about convenience or handling fees, and I thought to myself that if you use the service, you have to pay something. I was so wrong. I got an order from KFC with 3/4 of my order was missing, so I try to chat this was past 12 AM. I did get in connection with a person while talking to him, she just cut the call on my face. So I got onto a call with another representative. Apologise for the previous disconnection and a little down our conversation, she proceeded to cut my face. Before the conversation, I told them that I was recording this call. Can I take this issue to the consumer court? I have a recording of the entire conversation. And I asked for consent while taking this recording