r/UPS•
Inree

[UK] How do I find my "InfoNotice" number for a parcel when I wasn't served a missed delivery notice?

https://preview.redd.it/d6j55bbvt1ve1.png?width=851&format=png&auto=webp&s=b36499673e07a3ee890196eeb9c761834c64eaf9

I was supposed to receive an international parcel today, and I guess the driver couldn't make the delivery window in time so 2 minutes before the 7pm daily cut off they decided to just record it as a failed delivery attempt. There was no delivery attempt, but the actual issue I have is that no delivery attempt means no attempted delivery notice either. It's supposed to have an "InfoNotice" number written on it, separate to the regular tracking number, which I need so I can have it rerouted to a drop-off point instead rather than have to worry about the possibility UPS "attempting" to deliver my parcel 2 more times before sending it 3000 miles back to the sender

All that to say, do I need to chase after UPS to get this number, or the seller? The website AI support is irritatingly unclear on this point. Thank you

Posted Apr 15, 2025, 7:34 PM UTC

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