Missing item in order
Last week, I received my order with 1 item missing; it was a listing for 2 items but only 1 arrived. I contacted the seller right away and they confirmed that one item was missed. I asked them to resend the missing item and to send me the tracking number once shipped, and they agreed.
I waited 5 days and they still hadn't sent me the tracking number, so I messaged them again to ask. The seller said the missing item has been reshipped and I would receive the tracking number in a few day. It's day 8 now and I still don't have a tracking number.
Should I be worried that the seller is lying to me? Should I just start a dispute now?
Posted May 4, 2025, 4:37 PM UTC
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