Ervything is connected... Mic won't work.

So apparently this is a known issue but my microphone isn't working on my brand new Stealth 600x Xbox Edition headset. Firmware... Updated. Power cycled...multiple times according to spec. Nothing.

And when I say that the microphone doesn't work it just don't work on Xbox love service voice chat. Discord, party chat, my phone all work perfectly fine but for some reason when I join a lobby it stops working. The chat volume slider in my Xbox audio menu is available but the other two are greed out and I can't adjust them.

Can anyone please help me sort this out?

I was so excited for this headset and I've spent the first 4 hours with it being frustrated.