Sofa 33 / lavish- such horrible customer service!!

Both are apparently owned by the same family, siblings. Booked a sofa one week ago paying more than half the amount as advance. Till now they haven’t come to my place to take the measurements itself . No follow up calls. Nothing. As per them, post measurements, it takes a 20 day delivery period! The ph numbers on the receipt are unreachable/ not picking/ busy most of the times. Finally spoke to one guy from the lot, just to be bombarded with lame excuses!!

No accountability at all!! More like they are doing me a favor? Like wt the hell.

Pathetic customer service. No wonder their google reviews suck at 3.9. Can’t wait to give a grand 0 star review , once my sofa is delivered.