FRAUDKART

Ordered a product on 01st May Got delivery on 2nd may. Got a damaged product. Requested replacement. Pickup and replacement was scheduled on 04th May. It got postponed to 08th May and on 7th may the replacement order was cancelled by flipkart with a reason that the replacement was lost during transit. Contacted flipkart support and they assured the issue will be resolved by 10th May and the team will call me. Still I haven't received my replacement.

Has anyone faced similar issues with flipkart? Their customer service quality has declined nowadays.