I had quite the sales ordeal but I will save it for another day.  I will echo what others have said about the sales people not seeming to be very well versed in their EVs. But I researched it a lot and was looking forward to try electric & go green.  

Anyway, I get home and try to use my level 1 charger and it looks like this in the Bluelink app. I know that the level 1 is pretty slow but I hadn’t gotten even 1 mile after 1/2 hr.  #1…not sure why the app thinks it is a level 2 charger #2 why is the kw 0?!?  So I kinda freaked out and stopped the charging. Asked my sales person about it and he said he doesn’t know why it says level 2 but is a level 1 charger. Then also told me to push and hold the button to make the amps go to 12.  So I get home today and try that but the number just goes back to 6 and my app still says 0kw and still only gave me 1 mile after 45 min.  The car told me it is charging, the indicator light is blinking the way it should.  Is it my outlets? Has anyone else experienced this before? My outlet in the garage isn’t working (I confirmed it buy plugging something else to it. The other plug has a GFI and keeps clicking off when I plug it in so I have it plugged into the hallway by the garage. Standard US household plug. I also tried it in another plug in the downstairs bedroom (close enough so the charger reached…no extension cords used).  Please Reddit you have provided a great deal of info on the Kona to me so far. 

Please help. New to the EV world just got my Kona on Sunday & my home level 1 charger isn’t giving me much of a charge and I am feeling some buyer’s remorse 😭