Dear Candor

I have been a regular patient of candor as I am going through recovery for a broken spine, slipped vertebra and disc bulge with pinching of the nerves, meaning I am in constant agony.

Long story short- I have placed an order for gummies, the pharmacy cannot dispense as it is written i only take one a day, and I should have ample supply left. I really need this corrected as I am taking a higher dosage (with approval with my dr) a day as I am in a lot of pain without.

The pharmacy has reached out twice for approval, I have reached out to the nurse and support chat, we have both had no reply.

I cannot book an appointment either as it states it’s under review for some reason, I haven’t had an appointment in weeks.

Please help. I’m feeling left high and dry.