Lords of the fallen 2.0

Hi, I am playing lords of the fallen 2.0 for the first time and I love the game. But a big issue is sometime for example when I defeat a boss the loot I get doesn’t show up in my inventory. It’s says for example you got a new armor, but when I check my inventory no new armor.

Is this is a bug? I play on ps5 and I have also removed all items to my chest but noting new shows upp. Can anybody help me.