help error when open software at remote desktop connection

help remote desktop connection error

at work we have a sorfware that we need to connect to remote desktop connection to use it

and when i open it i got this error is in frensh the translate is

silwane is the name of the software

the file\\192.168.000.020\silwane_shared\versions.txt not found.

Unable to read update information

https://ibb.co/9HpwVZtT

then the software opened and when i want to print my work i got this error and i can't print it

the file C:\silwane\silwane\reports\ERP0006pg01.rpt not found

https://ibb.co/ds4G3HQs

any help?