So tired of this (trenta rant)

Im so tired of getting fucking obliterated on the floor, over 10 minutes behind on JUST cold bar mobiles, line in the cafe all the way down the hall, packed lobby, etc meanwhile anyone higher up doesn't want to help. We shouldnt have partners crying on the floor AS THEY'RE WORKING for someone to finally care enough to let us close the lobby.

Not even let us turn off mobiles or delivery, just close the cafe. Like that will help us AT ALL when now we have to answer the phone every five minutes from customers bitching they cant come inside to pick up their mobile order and the drive thru line is so long. How is this going to fucking help anybody when every ten seconds we're getting 4+ drink deliveries on top of huge mobiles because they decided to run the FREE DELIVERY deal on top of all the managers being in las vegas.

I don't get paid two paychecks for doing the work of two or more people so I'm NOT fucking doing it. I'm tired of putting my absolute best foot forward every single day just to get no support from absent and/or spineless managers, working with equipment that breaks all the time, and people with no sense of patience and every ounce of entitlement. They wonder why baristas aren't passionate anymore in the same breath they cut our raises and release fucking ridiculous drinks for limited time (the strato fraps, seriously?) Instead of adding the flavors everyone wants to the CORE menu, shit you'd find in any other coffee shop. Why is pecan seasonal? Why did they axe toffeenut after saying it would come back? I'm sick of the wishy-washy, bare bones communication and the "jk!!!" Style of running the company from the boardroom. Axing brownies just to bring them back less than a month later because they're getting rid of shit EVERYBODY LIKES for no reason. I'm so tired.

I don't even dislike my job!! I love working here when it's good. But the bad days are outweighing the good so much more lately, and it's hard to feel like I can keep telling myself it'll improve. And it's not as easy as "just get a new job", because I'm an adult with shit to pay for, and this is the highest paying job in this area. I shouldn't have to be brought to tears and at the end of my rope for someone to take what I'm saying seriously.

Managers and boardroom executives talk so much about how the green apron partners are the front lines, but they act like we're a dime a dozen when it comes down to it. GOOD partners, the ones who care about quality, are much harder to find and are being pushed out by a tone deaf series of changes from people who have no idea what it's really like to "be a partner".