Gusto ko lang mag rant and share my experience 

Nag order ako sa ASTRON APPLIANCES PH ng fan last june 7 and paid via gcash. Until now di padin na ship, ayaw din mag respond ni seller. Puro lang automated replies. Nag request na ko ng cancellation previously, kaso na cancel ko accidentally. Di ko alam na once lang pala pwede mag request nun. 

Tried talking to shopee agents asking for assistance na manually ma cancel last june 13, but di pa dw pwede kasi june 14 pa deadline ni seller para ma ship yung item. So I waited. And now, biglang inextended na yung deadline ni seller para ma ship yung item, naging june 19 na. Asked for assistance again from agents, but sabi nila need ko ulit mag wait matapos yung deadline para automatically ma cancel. Wala akong magawa, yung pera ko tambay lang kay shopee. It's so frustrating. 

The agents make it seem like tinutulungan ka nila, pero actually iniingatan lang nila yung rating nila or something. Kahit di resolved yung inquiry ko. Lumalabas sa history ng inquiry is "marked resolved by agent". Parang walang consequence sa seller kahit anlaki ng inconvenience na binigay sa isang paying customer.

Shopee ano na?

Sorry po sa agents na nakausap ko kase naging rude na ako, I just feel so frustrated lang talaga huhu

Shopee seller won't ship my order