How do you deal with 1 star reviews ?

Question

I recently released an app on the App Store. So far it has about 50 downloads, 4 of whom upgraded to be paid users. Presumably, those users enjoy the app. However, I recently got my first and only review and it’s a 1 star rating with no comment. Now my app is a 1 star app in search.

Should I wipe the rating with the next update ? Hope that some of the other users will rate it ? Add a prompt for users to rate it if they are enjoying it ?

Curious how others handle this situation. I don’t think it’s a 1 star app, even if it’s not a 5 star app.

Posted Jun 15, 2025, 3:02 AM UTC

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