Is a Diploma Really More Important Than Experience in BPO?

Hi everyone,

I’m reaching out here on Reddit for some advice. I've been applying to various BPO companies, but it’s been really difficult to get accepted—mainly because I'm an undergraduate and didn’t finish senior high school.

I actually have a few months of experience working as a Technical Support Representative. I got into that role by telling them I had completed senior high, even though I hadn’t. This time around, I’m trying to be honest about my educational background, but it seems like that’s becoming a roadblock.

I know I’m capable of doing the job even without the diploma. And while I chose not to continue my studies for now, I don’t want that decision to define or limit me. I had my reasons, and I’m hoping there’s still a path forward without having to lie about it.

Any advice or insights from people who’ve been in a similar situation?