Problem with order

I placed an order on the website on june 5, checked out as a guest and paid with paypal. Later i realized i misspelled my email address but the amount was taken from my bank account so i thought that the order had still gone through. A week passed and i realized that it probably hadnt so i sent an email to customer service, they told me they were not able to process the order and that they would later send me an email with the confirmation of authorization removed?? Its been over a week and i haven’t received anything. What should i do?