CRA Security Question Not Showing Up

Taxes

Hello All,

I want to ask something I realized recently. After logging to CRA website with my username and password, it directly jumps to verification with phone number page, skipping the security questions page. It used asked a security question first and then continue with verification with phone number.

It looks like my security questions and answers are still set, but I could find any setting to turn them on/off.

I just want to ask if this is same with everyone else, and if not how I can turn the security questions on again? Thanks in advance!

Posted Jun 23, 2025, 4:21 AM UTC

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