Full job description

ESSENTIAL FUNCTIONS:

• Must be proficient in Reading, Writing, Comprehending and Speaking the Spanish and the English language.
• Data entry skills, organization, analyzing information, verbal communication, and multitasking.
• Good conflict resolution skills.
• Ability to maintain integrity and confidentiality.
• Other tasks/functions that may be assigned by the company as per business requirement; these may change from time to time to reflect the changing requirement of your position and our business.

JOB QUALIFICATIONS:

• Must have an expert understanding of computer applications.
• Experience in handling Customer Service accounts for Spanish and English speaking customers Education or equivalency
• Minimum of High School Education required, or preferably with two (2) years college background
• At least two (2) years working experience in the Customer Service field handling healthcare account
• Applicant will be expected to pass an Internal English Literacy Test and Spanish communication interviews.
• Must be able to work on Night Shift Schedules.

Job Types: Full-time, Permanent

Schedule:

• 8 hour shift

Supplemental Pay:

• 13th month salary

Work Location: In person