Voice chat option not showing up

Hi, I'm hoping someone here can help.

I'm over 13 and live in Texas. I verified my age using a government-issued ID over a week ago, and I've also verified my phone number and email. Despite all of that, I still don't see any option to enable voice chat in my settings - not on mobile or in a browser using desktop mode. The only communication options I see are "Experience Chat" and "Party."

I've tried logging in on different devices, switching browsers, and even checking the direct privacy settings link people mention, but it says the page doesn't exist. It's like voice chat just doesn't exist on my account.

I sent a support ticket to Roblox and it didn't help. I wanted to ask here in case anyone's dealt with this or knows what else I can try. Any advice would be appreciated.