Right side of Soundcore Sport X20 much quieter than the left – already tried everythin

Hey everyone, I’ve been using the Soundcore Sport X20 earbuds for a while now, and suddenly the right earbud has become much quieter than the left. I can still hear sound, but it’s very faint.

Here’s what I’ve already tried: • Cleaned the ear tip and the sound outlet (also behind the ear tip) • Swapped the silicone ear tips • Restarted the earbuds • Reset the earbuds via the app • Unpaired and re-paired the earbuds via Bluetooth • Tried them with another device (same issue) • Uninstalled and reinstalled the Soundcore app

Nothing has worked so far. Has anyone else experienced this with the Sport X20, or knows a solution? I’m open to any tips before I contact support.

Thanks in advance!