How are you guys communicating with your drivers day to day?
I’m curious how small fleets or owner-ops with in-house or 3rd-party dispatch are handling communication with drivers.
Are you using text, WhatsApp, email, phone calls, or something else to send load info, track status updates, and pass along changes?
I know big carriers have full-blown TMS systems, but those aren’t realistic for a 1–2 truck fleet—especially when 90% of the features go unused and the monthly cost is high, and the Off the shelf TMS systems usually cost $150+ and more as you add trucks or trailers.
Just wondering what others are doing to keep things simple and efficient. Is this a common pain point, or have you found a solid workaround?
Would love to hear what’s working (or not working) for you.
In a perfect world, how would you like to communicate?
Posted Jul 2, 2025, 3:24 PM UTC