SC versions for migration from on-prem to cloud DO NOT have to match.

I set up a SC cloud trial account in the morning and I lost about 5 hours trying to get that to happen yesterday. I had a ticket opened about it but didn;t get any further. I eventually gave up, imaged snap-shotted everything in the on-prem server and just ran thru the migration procedures. Most everything migrated and is working.

Onprem is 25.4.16 - > Cloud is 25.4.20

I have not tried the Automate Integration to the cloud instance yet. I'm sort of being a chicken shit about it.

Late today I got a call from Tyler at CW support that said he checked with the SC Cloud team. As long as you and the cloud are on 24.5.x the migration is a green light.

I have a few issues to resolve. And some of this could be because I'm on the trial account.

1. Backstage is not working for me - not showing up in "Join with Options" - permissions are set correctly.

2. The user tables that had remote workforce did not/will not migrate. (possibly my error cause I created my account in it before the migration.)

3. Assigned machines information did not migrate.

4. Remote System diagnostics is not working (view processes, services, event log etc. (getting a "this license doesn;t provide for Queued Commands' error when I click there.

Let me know what you guys figure out.

Good luck