Assigned taken number

Just signed up as a new account, but after selecting my new number I realized that sending/receiving SMS and incoming calls were not working.

Contacted online community support agent and they discovered that the number I selected was already assigned. Incoming calls were being recieved by somebody else.

Support gave me a new number but I didn't get to pick it. I know it's not a big deal, but a number is somewhat personal to me and I want "feel" that I picked the right number. Instead, I got assigned one and with an area code I wouldn't have picked.

Support hasn't gotten back to me so I'm not sure if they'll give me the option to pick a new number.

In any case, activation was not smooth.