Prior Authorization + Location for test -- Confused

Claims/Providers

Hi all, I'm really confused about this. I was sitting with a staff person at my dr's office, and i thought they had told me my insurance had approved the request for an mri. We talked about a location for me to get the test done, and they submitted the prescription to the hospital. Then, literally while I'm sitting waiting for the mri, I get a call from my insurance saying that the mri was approved for a different location. Am I going to have to pay out of pocket or what??

That doctor also prescribed another test. And I haven't received word from my insurance company for that test. but I could have sworn the staff member at my dr's office told me it was pre-approved. do I have to wait for my insurance to tell me where to get the test done?

Posted Jul 4, 2025, 1:27 AM UTC

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