When is it appropriate to request compensation

Context: went through Lowe’s to have a project done. Materials were dropped off in front yard, contractor had to push off project due to delays in other projects by a week (no big deal, did not care), but when contractor got to my house, he opened the material and it was completely the wrong items to complete the project. Again, I’m not really all that mad, mistakes happen. However, it then takes another week to get the materials out of my yard, killing all my grass because that was their earliest pick up date and the materials included a pallet of 50lb bags of concrete… That same day I speak with a customer service person who says they’ll have a new delivery date for me within the next few days. A third week then goes by and I get a phone call that says, ‘we’ll let you know when the new material has been ordered’. And this is where I get really frustrated, why is it two weeks since the mistake was noticed to even discuss ordering the material that was supposed to be ordered in the first place? Now I’m guessing my paid in full project won’t even start until months after it was supposed to be finished… is this a proper claim for either refund or compensation in part? I feel duped for dropping thousands of dollars on a project that was due to be finished 6/17. Also trying to have realistic expectations here.