DURGE RUN HELP?

Hi! My boyfriend is attempting to do a Durge run and he keeps getting railroaded by his dice rolls? He hasn't had this problem in his other games, but consistently with and without karmic dice on, he keeps getting so many fails. I watched him save scum the interaction with the teifling bard in his camp so many times because he just kept failing.

Do y'all know of anything he could do to fix the issue or is this just a thing that happens as a durge where you feel like an awful boyfriend cause your bf nearly rage quits at your game?

Thanks!