AITA Didn’t answer text even after second time asking

Yesterday (4th of July) I placed a smallish - 20 items - order. I asked for bakery yeast rolls and was given a substitution item since they were out. I asked for them to check if Hawaiian sweet bread was available. No response. Shopper placed a few more items and I asked again. Never responded. Groceries were delivered and shopper lined up the bags directly in front of my security door even with empty shelves clearly right next to the door and instructed in delivery details to place items there. I had to go out my back door, walk around the house and move them so I could open the front door.

I tip well and had intended to give an extra tip because of being a holiday. Instead I gave a one star, detailed bad review and reduced the tip to 10%. I do not feel at all badly about doing this but wonder if anyone else would have done that same thing or let it go.