[NY] Goalposting after I made a formal harassment complaint

A few years ago I made a formal complaint of harassment and work place bullying against my manager, the department director and HR. They claim it was unfounded but 2 out of the 3 people involved eventually retired (Dept Director and HR).

I was given a new supervisor, but my supervisor still reports to the remaining manager who was involved in the harassment.

My new supervisor (whom I've worked with for several years) told me I had nothing to worry about, he won't let them do what they've been doing to me. We discussed how difficult it was to get face to face meetings with clients since the pandemic and the rise of virtual offices(we are in NYC). He told me to continue having virtual (web) meetings and make my productivity goal by calling and emailing the clients.

Every month he'd review and send my productivity report and would include positive reinforcement like "good job" "keep up the good work". I made the productivity goal for the year. Then he sent my performance review and I was surprised that he wrote I did not have enough face to face meetings and that's what my job is, so I'm not getting a bonus. When we discussed it, he acknowledged that both he and the director did tell me I could make my goal doing virtual meetings, phone calls and emails but the owner of the company wasn't happy with it and the director was embarrassed.

After that they implemented a new goal that we must have 17 in person visits per month or 200 per year.

That year I made the goal, I believe I averaged 20 per month for the year. But when I received my performance appraisal at the end of the year, my supervisor said "it was minimum of 17 per month not an average, and since there are 4 months that you didn't make it 17, you do not qualify for a bonus".

I have an email from my supervisor the month before the appraisal where he said "your in person visit average is 18, try to make it 20".

I sent all of this information to HR. What is their obligation here? How can I expect this to be resolved?