Health Care Stipend and Kaiser

Need some help as I'm pulling my hair out trying to deal with Uber and Kaisers customer service. Both of which seem to have no idea how to help or properly sign me up. I recently started driving for Uber Eats/Uber X. I'm trying to get health care coverage from Kaiser as I've been with them for the past 6+ years. Has anyone successfully sent in proof to Kaiser of a qualifying life event for ride share/ delivery drivers? They have rejected my last two attempts at proof as no screen or document clearly shows my name and the hours I've driven.