Help with CPGRAMS due to lein on my account

Hey everyone, My bank account has 2 leins due to P2P crypto transactions, and now my money is frozen. I went to the bank to ask for details about the complaint, but the manager is refusing to give any info.

I recently found out about CPGRAMS and I’m planning to file a complaint there. Has anyone done this before?

I want:

Details of the complaint that caused the leins

Any tips on how to write the complaint properly on CPGRAMS? What should I attach?