Won My Dispute!

Hey everyone! Finally saw an update through my bank that they completed their research and credited my account!

My "saga" with this shop was basically I made two purchases in January and like all of you, saw no updates on my order. And then we saw Bailey's "apology" email. I kept giving the shop the benefit of the doubt as a long time shopper and insta follower...until I found this reddit page (so glad I did!). The week the Jan orders were expected to ship out, I emailed Jo&Co basically saying if I don't see a shipping update by the promised date, I'm expecting a full refund. Of course there was no update, I emailed asking for a refund, and immediately called my bank to dispute the charges.

For anyone else who thinks "it's been too long for me to dispute," please try calling your bank or go in person! It had been too long to dispute my charges through online banking/my bank app, so I called my bank explained the situation to the bank rep. They were able to submit my claims and I could track the progress and updates online.

I'm so thankful for this little corner of reddit because I wasn't sure what was really going on, or what to do next. Thank you all for your support, insights, and sharing your experiences. I'm praying so hard that we continue to see more people receiving refunds/winning their claims!