Verizon Fios - Confirmation of Order Cancellation

Yesterday at 6:30 am, my FIOS stopped working. At the same time, I got an email with the subject ”Verizon Fios - Confirmation of Order Cancellation." Except I didn't cancel anything. In fact, I was supposed to be working from home that day.

Then I had to wait until after 8 am to talk to someone. Basically, they don't know how or why my account was closed, but it was closed. They don't care why. They don't care to figure out why. They just want me to open a new account.

I don't want that. I'm perfectly happy if they want to restore my service. Otherwise, I guess I'm going to get Internet from somewhere else. And I'll take my 25 years of Verizon Wireless with me.

Today, they have now called me 3 times to open a new account. I'm not opening a new account. I ask them to stop calling me. This is all just straight up pissing me off.

The end.