Points error - Reused award account number?

Question

I just got an Amex Green. Haven’t even received the card yet, but the rewards account is showing a bunch of points already. Looking at it further, it shows a ton of charges from earlier this year that were earning points.

Did they somehow reuse the number for an awards account from someone who closed a card? Or could they have really issued the same credit card number as another existing account?

Posted Jul 9, 2025, 11:17 PM UTC

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