Trava Health

Is anyone else having a hard time getting someone from Trava to answer you? I ordered my quarterly medicine for the first time with them June 18th, prescription sent to pharmacy on June 23rd, and I still haven’t gotten anything! Everytime I contact them, they tell me the same thing and it’s an automated response saying “My apologies for the delay in getting back to you. I just wanted to let you know that I've checked your account and your prescription has been successfully transferred to our new partner pharmacy. We recently partnered with 3 new pharmacies to help us get back on track. You can expect to receive a notification from us very soon with an update on when your order will be delivered. Thank you for your patience and understanding! My friend is a repeat customer and her prescription was sent on June 6th and she received her medicine today! I don’t even know what to do now. I’m 3 weeks without my shot now.