Is this a good starting point for my IT career?

For context, I am a 29M who just switched from the medical field to IT this year. I was about to start medical school this upcoming fall, but I decided not to pursure medicine anymore because it was not right for me plus with this administration I would've been in debt forever. So I decided to switch to IT. For the past 5 months I was looking for an entry level IT job and I happened to land/accept a Technology Systems Coordinator job at a medical device company with the following jobs description:

  • Manage Ticketing Queue, assignment of technology tickets, monitoring of incident and change management tickets for completeness.
  • Manage Service Level Agreements to ensure timely ticket resolution.
  • Create Knowledge Base articles, SOPs, and other documentation resources.
  • Oversee software procurement processes including tracking software assets, submitting POs, and managing vendor relationships.
  • Coordinate onboarding and offboarding processes for employees, ensuring seamless management of technology access.
  • Basic 1st-tier IT troubleshooting (password, licensing, browser).
  • Additional duties within other technological platforms.

Is this a good first job to get my foot in the door for IT and other branches of the tech field?

Posted Jul 15, 2025, 3:45 AM UTC

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