Their mistake

I was paid long service leave when leaving a job and had to declare it to Centrelink. So far so good right? Wrong! They coded it wrong and have reduced my future payments down to nearly nothing instead of averaging the amount over the period it is paid for. Instead of being about 1k earnings per fortnight for 8weeks, they’ve somehow dropped about 800 of the next few payments instead of the usual 350odd drop…..and I’ve been on hold for nearly 2 hours waiting to try and fix this. I’m sick of having to spend hours on the phone just due to incompetence, get it right Centrelink!!