[0 YoE, Correctional Officer, IT Support, USA]
Looking for advice on what I can change, add, or remove on my resume.
Some extra details:
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I have 3 YoE in Web Development, but I felt that it wouldn't matter much for IT Support roles, which is why I put 0 YoE in the title.
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Concerned that the resume focuses too much on web development, but it's the only technical experience I have. I left some technical skills off due to their limited relevance in an IT Support role.
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Put together my PC back in 2019 or 2020, but I don't consider it impressive enough to put on a resume.
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Currently studying for CompTIA A+. Nearly prepared to take Core 1.
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The applied science program I'm in will transfer to a BA in Computer Science program (IT concentration) once completed.
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For the security guard role, the company I worked for was replaced by another company. My duties and location remained the same, so I just grouped the companies.
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Since I just started my current State role, I haven't figured out what I can add that would be remotely relevant just yet.
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Considering removing the non-tech roles entirely, but it'll leave a noticeable gap.
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Working full-time, so I'm only a part-time student
Type of roles I'm searching for:
- Help desk, IT Support, Desktop Support, and similar entry-level titles.
- Applying to both local and remote jobs. My focus has been more local, since they tend to be less competitive. Willing to relocate if the pay justifies it, but the roles I'm searching for are unlikely to pay that much.
I do have a separate template for Web Development jobs, but I've had even less luck with those applications. For now, I'm hoping to land an IT Support role while I go through college.
Posted Jul 19, 2025, 7:43 PM UTC