I got a hamster two weeks ago from petsmart. From day 1 he had terrible poop — very soft almost liquid. I didn’t feel like wet tail was an issue because it didn’t get the belly wetness, fatigue or any other factors — just had poop on his butt area that was crusty because of how often he pooped and how bad it was even through he cleaned a lot. 

After a week of this I got kordon wet tail drops from the store just as a diarrhea aid but it did nothing. The cage would be caked in various areas because of how soft and liquidy esp where he slept. Normally with my other hamsters or rodents I could just shake out their bed but not the case here full clean out scrubbing required. I think if it was food related it would have resolved by now because it was bad when I picked him up after he ate their food and then bad all these two weeks with Kaytee food my old lady hamster that died several weeks ago had been using. He has not had veggies or fruits since I know that wouldn’t help diarrhea.

So I took him back Thursday to petsmart for the vet. They took him back and he got to the vet today. Their vet said nothing is wrong with him and sent him back to petsmart with clean bill of health. I now have 3 days to decide if I want to pick him back up.

I like the guy but it’s weird and I’ve never seen an issue like this having owned 11 other rodents in the last 10 years. I’m willing to pick him up if it’s fixable. Does anyone have a solution to this? Sorry for the gross photos from a few days ago. Just need some help. Thanks.

Hamster diarrhea for two weeks