Oracle status - given and taken?

So I’ve been granted Oracle status with an email explaining my rolling QC average metrics being perfect, and got access to the Oracle community pages. I even got a ticket I’ve had open upped in priority, which I’m grateful for. However, Ive also been eq since being phased out of Valkyrie two weeks ago. All of a sudden, I don’t have the Oracle badge on my dashboard, and the chatbot confirmed my exclusion when prompted about it. What will happen to my support ticket? It regards broken screening that would have unlocked a project.