Major Glitch just happened to me (PS5)

So i'm playing the game as usual and I decided to quit to the main menu. I immediately got stuck in an infinite loading screen, so I decided to close the application and boot the game back up. I booted the game back up and it said due to significant changes to the progress system all my knowledge points and attribute points have been reset. So I said annoying, but whatever. I went to assign new attribute points... I could only assign 1 point despite being level 60. I also noticed my character is now the opposite sex. I have no idea how to fix this.