This system is a joke.

I got fired for getting pissy with two different customers between several months in my nearly 4 years of employment that still resulted in me resolving their issues when other employees failed to do so and then they deny me both initially and after appels based on misconduct when NOTHING I did falls under the definition of misconduct per florida law.

Screw my ex employer and screw the referee who lied about knowing anything about the law.